❓ Frequently Asked Questions
Q: Are you a manufacturer?
A: Yes, we are a manufacturer specialized in this industry for over 30 years. We have extensive experience to ensure satisfactory products.
Q: Could you provide a free sample?
A: Yes, we can provide a free sample along with our catalogue. However, courier charges will be your responsibility and will be refunded after placing an order.
Q: What is your payment term?
A: Generally, our payment term is T/T 30% deposit and the balance 70% against the copy of B/L. LC and OA options are also available.
Q: What is the delivery time?
A: In-stock items: 7 days; OEM orders: 25-35 days; ODM orders: 35-40 days.
Q: How do you control product quality?
A: We have a professional quality inspection team that performs first-piece inspections, process control, and final inspections (QC) for every product.
Q: How will you ship the order?
A: We ship according to your requirements: by Express, Sea, Air, Train, Land, or via FBA services.