Frequently Asked Questions
Q: Are you a factory or trading company?
A: We are a manufacturer with an export license, ensuring direct control over quality and production.
Q: Can I get an extra discount if I place a large order?
A: Yes. Final pricing is based on the total order quantity. Larger volumes qualify for more competitive rates.
Q: How can I obtain samples?
A: We typically provide free samples; we only request that the customer covers the associated shipping costs.
Q: What is the warranty for your products?
A: We offer a 1-year warranty on all our products to ensure your satisfaction and peace of mind.
Q: How do you handle quality control in your factory?
A: Quality is our top priority. We maintain strict quality control protocols throughout every stage of the manufacturing process.
Q: Can colors and packaging be customized?
A: Yes, we provide full customization options for both product colors and transport packaging to meet your specific requirements.