❓ Frequently Asked Question
Are you an original manufacturer of home and bathroom products?
Yes, we are an original manufacturer. We directly control the production process to ensure product quality and competitive price advantages.
Do you support customization based on provided designs?
Yes, we support customization including product size, color, material, and partial functional designs. We provide an evaluation within 3 working days after receiving your drawings.
Can you provide samples and how are they shipped?
Yes, we offer samples free of charge. Samples are typically shipped by air and can be delivered within 3-7 working days depending on the destination.
What is the typical delivery time for orders?
The delivery time for standard products is about 30 days. For customized products, it usually takes between 45 to 60 days depending on complexity.
What payment methods do you support?
We support various payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union, and PayPal for small orders.
Is the product quality guaranteed and certified?
Yes, our products undergo strict inspection, comply with ISO9001 standards, and have passed international certifications such as CE. Every product is tested before being sent.
Petalyx Irrigation
