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Frequently Asked Questions
1. What are your terms of packing?
Generally, we pack our goods in paper packages and iron pallets. We can pack the goods in your branded boxes after getting your authorization letters.
2. What transportation methods can be provided?
We can provide 6 transportation modes including EXW, FCA, FOB, CIF, DDU and DDP, with a professional transportation team that offers economical costs and efficient transportation time.
3. Do you test all your goods before delivery?
Yes, we perform a 100% test on all products before they are delivered to ensure quality and safety.
4. How do you ensure a long-term and good business relationship?
We maintain high quality and competitive pricing to ensure our customers benefit. We respect every customer as a friend and sincerely conduct business regardless of their origin.
5. Is maintenance and repair convenient for the scaffold?
Each model comes with a maintenance and repair manual. Additionally, we provide online guidance at any time to help you resolve any technical difficulties.
6. Is there a backup device available in case of equipment failure?
We provide free consumable parts with each product. In case of issues, our after-sales service personnel will prioritize providing a quick solution.