Frequently Asked Questions
Can I get samples before placing a bulk order?
Yes, free samples are available. We only ask that the courier or shipping costs be covered by the recipient.
How long does the self-watering effect last?
Depending on the plant's needs and soil conditions, the watering globes can continuously hydrate your plants for up to 1-2 weeks.
What is the minimum order quantity (MOQ)?
The standard MOQ is 1000 pieces per item, though special considerations may be made for assorted sets.
Is customization available for these glass globes?
Absolutely. We offer customization options for color, size, brand logos, and specialized gift box packaging.
How are the items packaged for safe transport?
To prevent breakage, we use a robust packaging system consisting of polyfoam boxes, followed by individual gift boxes and sturdy outer cartons.
What are the typical lead times for delivery?
Production and delivery generally take between 20-30 days after order confirmation and payment.