❓ Frequently Asked Questions
Is it possible to get a sample for testing?
Yes, we can provide one or two samples for quality testing. The sample cost will be refunded once a bulk order is placed.
What is the Minimum Order Quantity (MOQ)?
For our standard brand, we support small wholesale starting from a single carton. For custom OEM orders, the MOQ is typically 500 pieces.
How long is the warranty period?
The battery comes with a 12-month warranty, and the motor core is covered for 18 months. We also provide free spare parts for other maintenance issues.
What is the expected delivery time?
In-stock items can be shipped within one week. For OEM or custom orders, the standard lead time is approximately 45 days after packing confirmation.
Can the machine be easily stored?
Yes, the three-stage combination design allows the machine to be disassembled, significantly reducing the storage space required.
Is the tiller suitable for older users?
Absolutely. At only 5.5kg without the battery, its lightweight and ergonomic design makes it easy to handle for all users.