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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in excavator attachments and machinery components.
What is the lead time for delivery?
Once the product is manufactured and full payment is received, it is ready for immediate dispatch. We also provide full technical guidance during the handover.
Can the excavator rake be customized (OEM)?
Yes, we accept OEM orders and can customize specifications and designs according to your specific project requirements.
What kind of after-sales support do you offer?
We offer 24-hour online support with professional staff ready to assist with any technical queries or maintenance needs.
What materials are used in the construction of the rakes?
Our rakes are constructed from high-strength alloyed steel with reinforced structures to ensure durability in heavy-duty environments.
Where is your production facility located?
Our manufacturing facility is based in Shandong, China, utilizing advanced production technology.