Q1. What is the primary advantage of your manufacturing?
We operate our own factory, which means the delivery time and product quality are fully controllable. We have professional production lines ensuring top-tier quality standards.
Q2. Why should I choose your garden tools over others?
Our products balance high-performance specifications with competitive pricing, offering a superior cost-to-quality ratio compared to market alternatives.
Q3. What kind of after-sales service is provided?
We provide comprehensive after-sales support, fast delivery, and extra accessories (up to 3%) to ensure your tools remain operational.
Q4. What is the typical delivery timeframe?
Normally, it takes 7-15 working days, though the exact time depends on your order quantity and customization needs.
Q5. Do you support custom branding (OEM/ODM)?
Yes, we specialize in customization. We can adjust product specifications and logos to match your brand requirements.
Q6. Is the battery and charger included in the package?
Standard packages include the machine, two lithium batteries, a charger (available in British/American/European standards), and essential accessories in a plastic storage box.